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 To: CHA Staff, Residents, and General Public

 From: Jackie Otto, Chief Executive Officer

Date: June 23, 2026

Position: Jobs Plus Community Coach

CLASSIFICATION: Full-Time, Grant Funded Position

OPENING DATE: June 23, 2026

CLOSING DATE :Posted until the desired number of applications received

START DATE: TBD

TO APPLY: Please apply by sending resume to: jotto@conwayha.org

POSITION SUMMARY: The Conway Housing Authority’s (CHA’s) Jobs Plus Community Coach is a Conway Housing Authority Resident, responsible for managing communications related to the Jobs Plus program, focusing on community engagement and outreach. This role requires a strong commitment to equity and involves creative and administrative support to enhance project visibility and effectiveness within the Conway and Faulkner County communities. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below are illustrative of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. *Must be a current Public Housing resident*

To: CHA Staff, Residents, and General Public

 From: Jackie Otto, Chief Executive Officer

 Date: June 23, 2026

Position: Jobs Plus Program Case Manager

  CLASSIFICATION: Full-Time, Grant Funded Position

OPENING DATE: June 23,2026

CLOSING DATE: Posted until the desired number of applications received

START DATE: Immediately

TO APPLY: Please apply by sending resume to: jotto@conwayha.org

POSITION SUMMARY: The Conway Housing Authority’s (CHA’s) Jobs Plus Case Manager, under the direction of the Jobs Plus Program Director, is a grant funded position that is responsible for working closely with residents to conduct detailed intake and needs assessments which will result in the development of individualized training and service plans for each participant. They will gauge employment interests, identify barriers to employment, and assist the residents with creating their personalized plans. The Case Manager will be responsible for providing individualized attention to program participants, bolstering accountability, acting as a referral source for individuals in the program and providing comprehensive case management services. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below are illustrative of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.   

TO: CHA Staff, Residents, and General Public

FROM: Jackie Otto, Chief Executive Officer

DATE: June 23, 2026

POSITION :Jobs Plus Program Director

CLASSIFICATION: Full-Time, Grant Funded Position

OPENING DATE: June 24, 2026

CLOSING DATE: Posted until the desired number of applications received

START DATE:  To be determined.

TO APPLY: Please apply by sending resume to: jotto@conwayha.org

POSITION SUMMARY: The Conway Housing Authority’s (CHA’s) Jobs Plus Program Director is a grant funded position. Under the supervision of the Chief Executive Officer, this position is responsible for working with employers and residents to create connections and identify employment opportunities for residents int eh Conway Housing Authority’s (CHA’s) Jobs Plus Program. In this role, you will oversee a grant-funded initiative aimed at increasing earnings and employment outcomes for public housing residents. Therefore, it is imperative that this position be filled by an individual with the ability to communicate with and motivate individuals from diverse social statuses, backgrounds, and industries. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below are illustrative of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

JOB DESCRIPTION — MAINTENANCE TECHNICIAN

Department: Facilities/Maintenance

FLSA Status: Non-Exempt

Reports To: Director of   Operations 

Employment Type: Full-Time / At-Will

TO APPLY: swade@conwayha.org

POSITION SUMMARY

Under general supervision, performs a wide variety of skilled and semi-skilled building maintenance, repair, and grounds-keeping tasks across Authority-owned residential and common-area properties. Ensures all units and facilities meet HUD Uniform Physical Conditions Standards (UPCS), Housing Quality Standards (HQS), National Standards for the Physical Inspection of Real Estate (NSPIRE), local building codes, and the Authority's quality standards. Works as a cooperative team member to maintain safe, clean, and habitable living environments for all residents.

️ ESSENTIAL DUTIES & RESPONSIBILITIES

Unit Maintenance & Turnover

• Prepare      vacant units for occupancy (paint walls, replace locks, clean appliances,      repair flooring, install fixtures, remove debris)
• Respond      promptly to resident work order requests and document all activity in the      maintenance log
• Conduct      move-in/move-out inspections using standard Authority checklists

Skilled Trade Repairs

• Plumbing: Unplug drains;      repair/replace toilets, faucets, valves, water heaters, and garbage      disposals
• Electrical: Reset circuit      breakers; replace outlets (110V–220V), switches, thermostats, light      fixtures, and heating units
• Carpentry: Repair drywall,      install doors/locks, replace cabinets, floor tile, carpet squares, and      sheet goods
• HVAC: Perform filter changes,      minor HVAC repairs, and preventive maintenance
• Appliances: Replace stove      elements, belts, switches, and timers

Grounds & Common Areas

• Mow      lawns, trim shrubs/trees, blow walkways, and apply fertilizers/herbicides      safely as needed
• Ensure      property exteriors are free from trash and other debris
• Perform      ice/snow removal and apply de-icing agents to walkways and parking lots as      needed
• Maintain      cleanliness of all common areas, hallways, offices, and exteriors

Safety & Compliance

• Inspect      and replace fire extinguishers, smoke detectors, and carbon monoxide      alarms
• Perform      HUD-designated UPCS and routine safety inspections as assigned
• Report      hazards, poor housekeeping conditions, and maintenance concerns to      supervisor

General Duties

• Maintain      inventory of tools, supplies, and equipment; complete time sheets and work      orders
• Perform      emergency on-call repairs after hours, on weekends, and holidays on a      rotational basis
• Attend      required training programs, including safety and certification courses
• Maintain      confidentiality of all resident information

 QUALIFICATIONS

Education

• High      school diploma or GED required; trade school or military technical      training preferred

Experience

• Minimum 1–3 years of verifiable      hands-on general building maintenance experience
• Proficiency      in at least one skilled trade (plumbing, electrical, HVAC, or carpentry)

Skills & Abilities

• Ability      to use hand and power tools safely and effectively across multiple trades
• Strong      communication skills; ability to interact professionally with residents of      diverse backgrounds
• Ability      to read and follow written and oral work orders and instructions
• Ability      to work independently and as part of a team; good time management skills

LICENSES & CERTIFICATIONS

• ✔️     Valid driver's license with acceptable driving record (required)
• ✔️     Trade certifications in plumbing, electrical, or HVAC (a plus)

PHYSICAL DEMANDS & WORKING CONDITIONS

• Lift      and carry up to 50 lbs. unassisted;      heavier loads with assistance or equipment
• Prolonged      standing, walking, climbing, stooping, kneeling, bending, and overhead      work
• Work      performed both indoors and      outdoors in varying weather conditions
• Regular      40-hour workweek (Mon–Fri); on-call      rotation required for after-hours emergencies
• Frequent      contact with residents; must maintain professional and courteous demeanor      at all times

Disclaimer: This job description is not intended to be all-inclusive; an employee may also perform other reasonably related job responsibilities as assigned by immediate supervisor and other leadership as required. The Conway Housing Authority reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. 

Management reserves the right to change the job description, job duties, functions, reassign, or combine job duties at any time.

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